While most people will accept the idea that a good video is good for business, so does that mean that a bad video is bad for business? It is sometimes hard to measure what good a new effort has done because they are often surrounded by people and events that are trying to do good for a business. Something bad is quickly realized and corrected because the consequences are noticed more immediately. So I wanted to share an example of why a video is important for your business/cause by sharing a bad example.
I think the biggest example in recent memory would been Netflix in 2011 handling a price increase and then a failed spinoff brand, Quickster.
This video was a rapid response to a mismanaged announcement of a price increase that caused the company stock to drop 75% While the video was not the only problem that caused this but the video that was filmed, on an iphone, after a lunch meeting doesn’t come off as a well thought out response.
